Dhaka7e Privacy Policy — Your Data Is Completely Safe

Dhaka7e (referred to as "we", "us", or "the platform") is an internationally licensed online sports betting and gaming platform. This Privacy Policy explains how dhaka7e collects, stores, uses, and protects your personal information.

This Privacy Policy applies whenever you use the dhaka7e website (dhaka7e.app), mobile app, or any of our other services. Please read this page carefully — it outlines your rights regarding your data and our responsibilities toward you.

We believe transparency is the foundation of trust. This privacy policy is written in plain language so every member can understand it clearly. Without getting into legal complexities, we want to be upfront — your data is safe with us.

Dhaka7e collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform. Both are explained in detail below.

We only collect information that is necessary to provide our services — nothing excess or irrelevant. We never store sensitive financial details such as your full payment PIN or password.

Dhaka7e uses your information only for the purposes listed below. We never share your data with third parties for advertising without your consent.

• Account Management: Your data is used to create, verify, and secure your account — including login verification, password resets, and security alerts.
• Payment Processing: Your financial information is used to process deposits and withdrawals accurately. All transactions are recorded to meet legal obligations.
• Service Personalization: We analyze your game preferences, betting types, and usage patterns to deliver a better, more personalized experience.
• Fraud Prevention: Suspicious transactions and login attempts are detected to keep your account secure.
• Legal Compliance: Certain data must be retained under Anti-Money Laundering (AML) and KYC regulations.
• Support Services: Our support team uses your information to resolve your issues as quickly as possible.
• Promotional Communications: We may send you information about new offers or bonuses, but you can opt out of these communications at any time.

Dhaka7e does not sell or rent your personal data to any advertisers or third parties. However, limited information may be shared with trusted partners where necessary to operate our services.

• Payment Partners: Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to process transactions. They are bound by their own privacy policies.
• Legal Authorities: We are required to disclose data when ordered by a valid court or directed by a government authority. Where possible, we will make every effort to notify you in advance.
• Security Technology Providers: Minimal data may be shared with specialist firms for fraud detection and cybersecurity purposes.
• Corporate Changes: In the event of a merger or acquisition, dhaka7e will notify members in advance and ensure their data remains protected.

The dhaka7e website and app use cookies and similar technologies. Cookies are small data files stored on your device that help enhance your browsing experience.

• Essential Cookies: These are essential for maintaining your login session and ensuring security. Disabling them may cause parts of the site to stop working properly.
• Performance Cookies: This helps us understand which pages are used most. The data is fully anonymized and used solely to improve the site.
• Preference Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Used to analyze site usage. This data cannot be used to directly identify you.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect how certain features function.

Dhaka7e uses the highest industry-standard technology to protect your personal data. Our security framework is built across multiple layers, so that even if one layer is compromised, the others continue to keep you protected.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. You can verify this by checking the padlock icon in your browser.
• Two-Factor Authentication (2FA): An OTP is sent to your mobile as an additional layer of security when you log in.
• Firewall Protection: Advanced firewalls are in place to block unauthorized access.
• Data Encryption: All stored sensitive data is kept in encrypted format.
• Regular Security Audits: An independent third-party team regularly audits the security of our systems.
• Restricted Access: Only authorized personnel can access the information they need.

Dhaka7e does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Data: Data is retained for as long as your account remains active.
• Transaction History: Under international AML regulations, transaction records must be retained for a minimum of 5 years.
• KYC Documents: Identity verification documents are retained for 5 years after account closure.
• Support Conversations: Kept for up to 2 years after your issue has been resolved.
• Cookie & Session Data: Automatically deleted at the end of a session or after a maximum of 12 months.
• Closed Account Data: After account closure, all data is securely deleted once legal retention requirements have been met.

Once the retention period ends, your data is permanently deleted or anonymised so that you can no longer be identified in any way.

Dhaka7e believes you should have full control over your own data. That is why we provide you with the following rights.

To exercise these rights, email us at support@dhaka7e.app or Help Center Get in touch. We will respond within 30 business days.

Dhaka7e strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• A national ID or birth certificate may be requested in cases where age verification is uncertain.
• If an underage account is detected, it is closed immediately and all associated data is deleted.
• If a parent or guardian becomes aware of a minor using an account, please contact us at support@dhaka7e.app.

Dhaka7e reserves the right to update this Privacy Policy when needed — whether due to legal changes, new technologies, or updates to our services.

• For any significant changes, you will be notified by email at least 7 days before they take effect.
• The date of the most recent update will always be shown at the top of this page.
• Continuing to use the platform after any changes are made means you accept the updated policy.
• If you object to the new policy, you will have the option to close your account and have your data deleted.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us. Our data protection team is ready to address all your queries.

• Email: support@dhaka7e.app — we typically respond within 24 hours.
• Live Chat: Instant support available via the website or app.
• Help Center: Help Center Find answers to common questions on this page.